Introduction
By accessing or using the Elite Writer’s Help website or any of our services, you agree to the terms below. If you do not accept these conditions, please do not continue to use the site or purchase our services. All users must meet the legal age requirements of their jurisdiction to place an order with us. Placing an order or making a payment confirms that you have read, understood and accepted these terms, which create a binding agreement between you and Elite Writer’s Help.
Key Definitions
- Website refers to all pages, features and content hosted under EliteWritersHelp.com.
- Customer or You refers to any person submitting an order or making a payment to Elite Writer’s Help.
- Company or We refers to Elite Writer’s Help and its authorized representatives.
- Services or Products refers to all writing, editing, publishing, design and related services offered by Elite Writer’s Help.
- Order refers to any confirmed request for our services, accompanied by a deposit or full payment through an accepted payment method.
Scope of Our Services
Elite Writer’s Help provides professional writing, editing, design, publishing, printing, marketing and related services. Each service has its own specific guidelines, which we share before starting work. It is the customer’s responsibility to review our policies, including the revision and refund policies, before making a payment.
Returns and Revisions
Because our services produce original, custom work, completed orders cannot be returned. However, customer satisfaction is central to us. If you believe your project does not meet the agreed requirements, you may request revisions. Each service package includes a set number of revisions within a defined time frame. Revision requests should be made by emailing your assigned project manager, who will coordinate updates to ensure the work aligns with your original instructions.
Refund Policy
We approach refund requests individually and always attempt to resolve issues directly with the customer first.
Refunds may be considered if:
- The project has not yet been assigned or started at the time of your request.
- Exceptional circumstances prevent us from completing your order.
- Refunds will not be granted in these situations:
- Late delivery caused by delayed feedback or materials from the customer.
- Dissatisfaction with minor style differences after the agreed requirements have been met.
- Orders where a significant portion of the work has already been delivered or revised.
If a refund is approved, it will be issued using the original payment method within 5 to 15 business days. Processing fees may apply.
Ownership and Confidentiality
All original work produced under your order becomes your property once payment is complete. You will hold all rights and royalties, and Elite Writer’s Help will not claim authorship. We maintain strict confidentiality and secure communication practices to protect your identity, materials and project details.
Pricing and Changes
We may update our prices, discounts or service offerings at any time without prior notice. In the rare event that a service must be suspended or discontinued, we are not responsible for any costs beyond refunds for unused services.
Limitation of Liability
Elite Writer’s Help will make every reasonable effort to meet deadlines and quality standards. However, we are not liable for indirect losses, delays caused by third parties, or issues beyond our control.
Modifications to Terms
We reserve the right to revise these terms when necessary. Any changes will take effect immediately upon being posted on the website. By continuing to use our services after updates are posted, you agree to the revised terms.
